Privacy Policy

Privacy Policy

Introduction

Welcome to https://commercial-plumbing-services-everett.scoopsaga.com (hereafter referred to as “CPSE,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://commercial-plumbing-services-everett.scoopsaga.com.
  2. Any mobile or desktop applications developed by us and made available for download.
  3. Online services and products offered through our platform.
  4. Interactions between our users, customers, and authorized representatives.

Please note that this policy does not extend to third-party platforms, apps, or services you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. Using our applications and services as an authorized user.
  2. Visiting websites linked to this Privacy Policy.
  3. Subscribing or unsubscribing from newsletters, emails, calls, or text messages (SMS) sent by us.

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile preferences.
  2. Payment Information: Cardholder names, card numbers, expiration dates, CVV codes, and billing addresses for processing payments securely.
  3. Financial Information: Transaction history, bank account details, and other financial records related to our services.
  4. Purchase Information: Items or services bought from us, including quantities, prices, and delivery information.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network data for analytics and tracking purposes.
  6. Location Data: Geolocation information provided when you use our location-based services or consent to sharing your location.
  7. Feedback: Comments, reviews, and survey responses you share with us to improve our products and services.
  8. Social Media Information: Details from your social media profiles when you choose to connect them to our services.
  9. Product Information: Data about products you view, purchase, or interact with on our platform.

We gather this data through various means: user input forms, account settings, transactions, browser cookies, log files, analytics tools, and third-party providers.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience and provide certain services. We use cookies for several purposes:

  1. Strictly Necessary: These ensure basic functions of our website, such as secure login.
  2. Preference: Customizing user settings and preferences.
  3. Analytics: Tracking aggregated data for analytics, allowing us to understand how users interact with our site.

Users can manage their cookie preferences through our Cookie Manager, which provides control over non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, plus an additional period as required by law. Once the retention period expires or upon request for deletion, we securely delete or anonymize your personal data from our systems.

Security Measures

CPSE employs robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  1. Encryption of sensitive data during transmission and at rest.
  2. Secure third-party processing partners who adhere to strict privacy standards.
  3. Regular reviews and updates of our security protocols.
  4. Training of our employees on data protection best practices.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately so that we can take appropriate action.

Your Rights

Depending on your jurisdiction and local privacy laws, you may have certain rights regarding your personal data, including:

  1. Access to your data and its use details.
  2. Requesting rectification or erasure of inaccurate information.
  3. Restricting or objecting to the processing of your data for specific purposes.
  4. Portability of data, allowing you to receive your data in a structured, commonly used format.
  5. The right not to be subject to automated decision-making or profiling.
  6. Filing appeals or complaints with relevant supervisory authorities and seeking redress.

To exercise these rights or have any data-related queries, please reach out to our privacy team at your earliest convenience.

Changes to Policy

CPSE reserves the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, with an updated revision date. We encourage you to review this page periodically to stay informed about our privacy practices.

Contact Information

For any questions regarding this policy, to request access or deletion of your data, or to provide feedback, please contact us:

We appreciate your trust in sharing your personal information with us. By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.